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Overview |
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Enterprise Report Management |
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Picom's ERM - Enterprise Report Management
Main Features | Benefits
Picom's Enterprise Report Management is a web-based content management solution for storage, archiving, retrieval, distribution and delivery of the corporate reports, statements and documents generated by the various business applications.
Picom ERM creates centralized audit-proof repository with powerful search and retrieval capabilities to corporate reports, statements and documents via the portal desktop or e-mail. Picom's repository creates content integration layer, improves information accessibility and addresses issues of emerging regulations.
Information that is required by the corporate users to support customers, partners and agents is available 24*7 using set of pre-defined inquires directly form the portal desktop. Picom ERM is based on open security schema, enables intranet corporate users, extranet agents and Internet users (customers) to access information securely based on their organization authorization level.
Picom ERM eliminates costs, improves efficiencies of paper-based reporting, streamlines business processes using workflows and increases customer responsiveness.
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Picom's ERM portal main features:
- Capture, catalog, archive and distribute reports in the various report formats: ASCII, EBCDIC, text reports, mainframe reports, AS/400 reports, PCL, PDF, HTML, Excel, Word etc.
- Web delivery and e-mail distribution of periodic enterprise reports and documents on various formats such as HTML, PDF, Excel, and more via portal desktop.
- Archive, index and retrieval processes for historical enterprise reports and documents via portal desktop.
- Management and retrieval of historical data (archive) while specifying number of report versions to be saved in the following manner: Versions to be saved on the Picom server (online versions) and versions to be saved by a backup/archive server. Saving history includes data compression.
- On demand slicing & dicing of reports information via the portal desktop; Aggregation, Queries, conversion to Excel/PDF, graphs generation etc.
- On Demand data Transformation to Excel brings capabilities of immediate transfer of all integrated data from the reports to an Excel spreadsheet by pressing an operational button on the user's toolbar.
- Navigating, searching and drilling down between reports, documents and images according to predefined business entities (customer, branch, accounts.) - Hyperlink Technology.
- Customer Centric View of reports and documents to support customer service activity.
- Reports notifications enabling the user to add notes to the report entities, distribute notes via e-mail and support business processes.
- Unique e-Folders creation around customers including; report segments, attachments (checks, contracts and letters) etc.
- Automatic batch/on demand e-mail distribution of reports and documents to authorized users on PDF, HTML and Excel formats.
- Automatic batch/on demand e-mail distribution of reports and documents to authorized users on designed letters.
- Desktop portal viewer enables personalization per user/group of users, comprised solely of information relevant to the authorized user.
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Benefits:
- Secure state-of-the-art Web-based technology.
- Non-intrusive applications: organizations retain and maximize current legacy systems.
- Seamless ability to extract, store and retrieve client information.
- Drill down capabilities for specific information and target audiences.
- Single point of information delivery for all internal and external authorized users.
- Integration of customer data across business lines: singular view of client status.
- Customized user interface and personalized presentation formats.
- Enhanced decision support and control system for performance measurement.
- Reduction in operational cost, number of reports and documents delivered.
- Rapid deployment process and quick return on investment.
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